HOW WE HELP YOU
All services in the Communication Suite are backed by a team of Workflow Engineers that work with you to streamline your business. Our tools integrate with both your EMR and your staff providing automated workflows that are effective and easy to manage.
HL7 a fax? Yes, we can do that… All of our services are fully integrated in the secure cloud network so you can create unified workflows and easily distribute work to staff no matter what it is or where it came from. Workflow Engineers know healthcare and take the time to understand your business to remove duplicated steps and automate repetitive tasks with tools from the Communication Suite.
The Communication Suite provides an objective way to measure medical office performance and uncover workload issues. All service offerings are integrated into our secure cloud network providing reports and business analytics so that you can track and measure users’ productivity.
Imagine one simple report showing each individual’s efficiency. Is your top referral partner sending you more or less communications than last month? Configurable work queues provide structure to office tasks allowing staff to act quickly and respond to communications. Our Communication Suite is specifically designed to empower users to get more done and, at the end of the day, feel happier.
Meet Privacy Standards
Our Communication Suite offers immediate compliance with HIPAA/HITECH. All data is secure and encrypted to the highest standards and all services are delivered under healthcare specific legal agreements including BAAs. Privacy and security are built-in – not an add on.
Hosted from the most secure data center available, Microsoft Azure for Health, offering complete compliance coverage. All services are developed from the ground up specifically with healthcare in mind while leveraging the security and reliability of Microsoft Azure to produce best-in-class solutions.
HIE Networks’ Communication Suite is the answer for:
Initial Setup and Training Fees Waived
HIPAA Compliant Faxing
Fully integrated hosted electronic inbound and outbound faxing that requires NO fax lines
Messaging platform built around a unique electronic Work Queue to facilitate referral management
"We have been using HIE for well over 10 years at Digestive Disease Clinic now and have been very pleased with all aspects of their services. From the ease of use to the community-based access of records (which is undeniably invaluable in any practice) to the ability to send and receive records without the problem of failure that the old fashioned faxing method sometimes brings. And if support is needed they are always fast to respond as well as knowledgeable and solves any issues we may have in no time. They are constantly searching for and achieving ways to make the workflow more efficient not only for our office but between other practices and facilities. I highly recommend the company and look forward to future innovations!"Debra P. Garrison, LPN