Our hFax service is a comprehensive hosted HIPAA-compliant fax solution that fully integrates with your EMR replacing fax hardware as well as providing standalone secure Internet faxing available anywhere. Built on the Microsoft Azure for Health secure cloud network, hFax delivers best-in-class compliance and reliability as an integrated service of our Communications Suite.

Whether your organization is using standard electronic faxing or still paper faxing (or likely a bit of both) there is a more effective and efficient way to communicate, never lose a fax again, and meet HIPAA privacy standards. Fax technology is antiquated and becoming more difficult to maintain. As the telecommunications industry transitions from analog TDM networks to VOIP, fax transmissions are becoming more complicated and difficult to successfully deliver. Reliable fax phone lines are becoming harder to get and increasing in cost not to mention fax server hardware is expensive to purchase and time-consuming to manage.

HIE Network’s hFax service is a robust cloud-hosted solution that requires no in-house fax hardware or phone lines. Although built to perform as a standalone product, hFax is an integrated service in the secure cloud network offering advanced functionality not found in other electronic faxing solutions. This highly reliable infrastructure leaves an audit trail of who has seen the medical record and how long it took to complete each task. Additional features are many and include items such as auto-sorting of incoming faxes, large file support with secure link faxing and secure file upload, as well as fax text search to help you always find the fax you need. hFax seamlessly integrates into your current operations and workflow reducing costs and improving reliability while simultaneously transitioning your organization to the healthcare communications of tomorrow.

  • Replace in-house faxing hardware and fax lines
  • Direct integration with your EMR and other IT systems.
  • No busy signals.
  • Simple pricing to fit your needs.
  • Strong 256-bit encryption in transit and at rest.
  • Fully HIPAA-Compliant offering including signed BAAs.
  • Ability to access faxes as PDF files anywhere from a secure web portal.
  • Unlimited users with permission based unique logins and audit trails.
  • Advanced OCR and Ai capability.

HIE Networks’ Communication Suite is the answer for:

“It is an eye opener looking at those cost savings over a 3 year period…”

John Sears

IT Director, Tallahassee Primary Care Associates

Manage Workflow

All services in the Communication Suite are backed by a team of Workflow Engineers that work with you to streamline your business. Our tools integrate with both your EMR and your staff providing automated workflows that are effective and easy to manage.

Measure Productivity

The Communication Suite provides an objective way to measure medical office performance and uncover workload issues. All service offerings are integrated into our secure cloud network providing reports and business analytics so that you can track productivity.

Meet Privacy Standards

Our Communication Suite offers immediate compliance with HIPAA/HITECH. All data is secure and encrypted to the highest standards and all services are delivered under healthcare specific legal agreements including BAAs.

Initial Setup and Training Fees Waived


HIPAA Compliant Faxing

Fully integrated hosted electronic inbound and outbound faxing that requires NO fax lines


Care Coordination

Messaging platform built around a unique electronic Work Queue to facilitate referral management


Clinical Data Exchange

Smart EMR interfacing coupled with secure patient lookup to fit real-world business needs

"We have been using HIE for well over 10 years at Digestive Disease Clinic now and have been very pleased with all aspects of their services. From the ease of use to the community-based access of records (which is undeniably invaluable in any practice) to the ability to send and receive records without the problem of failure that the old fashioned faxing method sometimes brings. And if support is needed they are always fast to respond as well as knowledgeable and solves any issues we may have in no time. They are constantly searching for and achieving ways to make the workflow more efficient not only for our office but between other practices and facilities. I highly recommend the company and look forward to future innovations!"

Debra P. Garrison, LPN

Digestive Disease Clinic

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