As your practice grows, so do the frustrations of your office staff as they continue to deal with inefficient workflows and more and more paper.  If you are a practice manager, we know you need one solution that can automate routine tasks, reduce staff time, increase overall satisfaction and grow with your practice. The communication suite of tools from HIE Networks does just that.  Starting with our HIPAA compliant hosted hFax solution:

  • Never lose a fax again
  • Save time and money
  • No need for expensive fax lines
  • Never get a busy signal
  • Faxes are tracked and audited so you know who sent what, where and when
  • hFax can be integrated with your EMR to streamline and automate workflows

Once you have worked with hFax, it is easy to use our care coordination and referral management tools in hMessage.  Paper or telephone-based communications processes require more time and staff. Neither offers a timely response and both require too much redundancy and rework.

Our workflow engineers will meet with you and your staff to observe and develop a new efficient workflow that will free up your staff and give them more time to get things done and increase productivity. Do you know how long referrals sit in your practice before being scheduled?  Our reporting and analytics can assist you in tracking this metric on a daily, weekly or monthly basis.

HIE Networks’ Communication Suite is the answer for:

Manage Workflow

All services in the Communication Suite are backed by a team of Workflow Engineers that work with you to streamline your business. Our tools integrate with both your EMR and your staff providing automated workflows that are effective and easy to manage.

Measure Productivity

The Communication Suite provides an objective way to measure medical office performance and uncover workload issues. All service offerings are integrated into our secure cloud network providing reports and business analytics so that you can track productivity.

Meet Privacy Standards

Our Communication Suite offers immediate compliance with HIPAA/HITECH. All data is secure and encrypted to the highest standards and all services are delivered under healthcare specific legal agreements including BAAs.

Initial Setup and Training Fees Waived


HIPAA Compliant Faxing

Fully integrated hosted electronic inbound and outbound faxing that requires NO fax lines


Care Coordination

Messaging platform built around a unique electronic Work Queue to facilitate referral management


Clinical Data Exchange

Smart EMR interfacing coupled with secure patient lookup to fit real-world business needs

"We have been using HIE for well over 10 years at Digestive Disease Clinic now and have been very pleased with all aspects of their services. From the ease of use to the community-based access of records (which is undeniably invaluable in any practice) to the ability to send and receive records without the problem of failure that the old fashioned faxing method sometimes brings. And if support is needed they are always fast to respond as well as knowledgeable and solves any issues we may have in no time. They are constantly searching for and achieving ways to make the workflow more efficient not only for our office but between other practices and facilities. I highly recommend the company and look forward to future innovations!"

Debra P. Garrison, LPN

Digestive Disease Clinic

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